Shipping policy

Last updated: May 17, 2026

This Shipping Policy applies to orders placed through the BreezyBlitz website.

This website is operated by Breezy Blitz Limited, an Irish company registered under company number 787464, with its registered address at:

112 Burnell Square,
Dublin 17,
Dublin, Ireland

We trade under the names BreezyBlitz and BreezyBlitz Mints.

Our VAT number is IE4424958AH.

For shipping questions, delivery issues, address changes, or order concerns, customers should contact us through the contact form available on our website.

For general enquiries, customers may also contact us through our official Instagram or TikTok accounts. However, shipping issues, order-related requests, cancellations, returns, complaints, or legal notices should be submitted through the contact form so that we can properly identify and process the request.

1. Delivery Areas

We currently deliver within Ireland only.

We are working on offering delivery within the European Union in the future.

If we later offer delivery outside Ireland and/or outside the European Union, additional delivery terms, customs duties, import taxes, and local charges may apply.

2. Processing and Dispatch Times

We aim to dispatch orders within five working days after order confirmation, unless otherwise stated on the website or during checkout.

Working days usually exclude Saturdays, Sundays, and public holidays.

During busy periods, sales periods, product launches, Christmas, public holidays, courier disruption, or unexpected circumstances, dispatch may take longer.

3. Estimated Delivery Times

Estimated delivery time within Ireland is usually around three working days after dispatch.

Delivery times are estimates only and are not guaranteed.

Delays may occur due to courier or postal disruption, severe weather, public holidays, high order volume, incorrect delivery information, failed delivery attempts, or circumstances outside our reasonable control.

4. Delivery Fees

Delivery fees are shown at checkout before the order is placed.

The final delivery cost may depend on the delivery address, order value, order weight, delivery method, or any promotions available at the time of purchase.

If we offer free delivery promotions, the conditions for free delivery will be stated on the website or at checkout.

5. Order Confirmation and Shipping Updates

After placing an order, customers may receive an order confirmation by email.

Where available, customers may also receive dispatch confirmation, shipping updates, or tracking information.

Tracking availability may depend on the delivery method or delivery provider used.

6. Incorrect or Incomplete Delivery Address

Customers are responsible for providing complete and accurate delivery information at checkout.

If you notice that your delivery address is incorrect, please contact us immediately through the contact form available on our website.

We cannot guarantee that address changes can be made after an order has been processed, packed, or dispatched.

If an order cannot be delivered because the address provided was incorrect or incomplete, additional delivery charges may apply for re-delivery.

7. Failed Delivery, Missed Delivery, or Refused Packages

If a package cannot be delivered due to failure to collect, missed delivery attempts, refusal of delivery, incorrect delivery information, or another issue caused by the customer, the package may be returned to us.

If the package is returned to us, we may offer re-delivery or a refund depending on the condition of the returned products.

Additional delivery charges may apply for re-delivery.

Because our products are food products, if returned products cannot be resold for hygiene, safety, or quality reasons, we may deduct reasonable costs from any refund, unless the issue was caused by us or by the delivery provider.

8. Delivery Delays

Delivery times are estimates only.

If your order is significantly delayed, please contact us through the contact form available on our website so we can review the situation.

If we cannot deliver within 30 days of accepting your order, or within any longer period agreed with you, you may have the right to cancel the order and receive a refund.

Nothing in this Shipping Policy affects your statutory consumer rights.

9. Lost Packages

If you believe your package has been lost, please contact us through the contact form available on our website.

Please include your order number, full name, delivery address, and a clear description of the issue.

We will review the situation and may contact the delivery provider where necessary.

Depending on the circumstances, we may offer a replacement, refund, partial refund, or another appropriate solution.

10. Damaged Packages

If your order arrives damaged, please contact us as soon as possible through the contact form available on our website.

Please include your order number, full name, and a clear description of the issue.

We may ask for further information where reasonably needed to assess the issue.

Depending on the circumstances, we may offer a replacement, refund, partial refund, or another appropriate solution.

Nothing in this section affects your statutory consumer rights.

11. Customs, Duties, and Taxes

We currently deliver within Ireland only.

If we later offer delivery outside Ireland and/or outside the European Union, orders may be subject to customs duties, import taxes, clearance charges, or other local fees.

Where applicable, these charges are the responsibility of the customer.

We do not control these charges and cannot predict their amount.

Customers are responsible for complying with the laws and regulations of the country to which the products are delivered.

12. Contact

For shipping questions, delivery issues, address changes, lost packages, damaged packages, or order concerns, customers should contact us through the contact form available on our website.

Customers should include their order number, full name, and a clear description of the issue where relevant.

Customers should keep a copy, screenshot, or confirmation record of any message submitted through the contact form.

13. Your Legal Rights

This Shipping Policy does not affect your legal consumer rights.

If your order is faulty, damaged, incorrect, incomplete, not as described, or not delivered within the timeframe required by law, you may have rights under Irish and EU consumer law.

Where this Shipping Policy is different from your legal rights, your legal rights will apply.