Terms of service
1. Introduction
These Terms and Conditions apply to the use of this website and to the purchase of products from Breezy Blitz Limited through this website.
Please read these Terms carefully before placing an order. By using this website or placing an order, you agree to be bound by these Terms and by any policies referred to in them, including our Privacy Policy, Cookie Policy, Shipping Policy, and Returns Policy.
If you do not agree to these Terms, you should not use this website or place an order through it.
2. Information About Us
This website is operated by Breezy Blitz Limited, an Irish company registered under company number 787464.
Our registered address is:
112 Burnell Square,
Dublin 17,
Dublin, Ireland
We trade under the names BreezyBlitz and BreezyBlitz Mints.
Our VAT number is IE4424958AH.
Customers can contact us through the contact form available on our website.
For general enquiries, customers may also contact us through our official Instagram account. However, order-related requests, cancellations, returns, complaints, or legal notices should be submitted through the contact form so that we can properly identify and process the request.
3. Your Status
By placing an order through our website, you confirm that:
- you are legally capable of entering into a binding contract;
- the information you provide to us is accurate and complete;
- you are purchasing products for personal use only and not for resale, unless we have agreed otherwise in writing; and
- you will comply with all applicable laws and regulations relating to your use of the website and purchase of our products.
If you are under 18, you should only place an order with the involvement or permission of a parent or guardian.
4. Website Use
You agree to use this website only for lawful purposes.
You must not use the website in any way that damages, disrupts, overloads, or interferes with the website, its security, or any other user’s access to it.
You must not:
- misuse the website by introducing viruses, malware, or harmful code;
- attempt to gain unauthorised access to the website, servers, systems, or customer data;
- copy, scrape, harvest, or extract website content or data without permission;
- use the website for fraudulent, unlawful, or misleading purposes;
- use the website to send spam, unauthorised advertising, or promotional material; or
- use our branding, images, text, product photography, videos, packaging design, or other content without our written permission.
We may restrict, suspend, or refuse access to the website if we reasonably believe there has been misuse, fraud, abuse, or a breach of these Terms.
5. Products and Product Information
We make reasonable efforts to ensure that our product descriptions, images, prices, ingredients, allergens, net quantity, storage instructions, and other product information are accurate and up to date.
Product information, including ingredients, allergens, net quantity, storage instructions, and other relevant food information, is provided on the relevant product page and/or product packaging.
Customers must review the product information carefully before placing an order and before consuming the product.
Product images are for illustrative purposes only. The actual product, packaging, colour, size, appearance, label design, or presentation may vary slightly from images shown on the website.
We may update, change, discontinue, or remove products from sale at any time. This does not affect orders that have already been accepted by us.
6. Allergens and Food Safety
Our products are food products and may contain, or may come into contact with, allergens.
Allergen and ingredient information is provided on the relevant product page and/or product packaging. Customers with allergies, intolerances, sensitivities, dietary restrictions, or medical concerns must check this information carefully before ordering and before consuming the product.
If you are unsure whether a product is suitable for you, please contact us through the contact form before placing an order.
We are not responsible for a customer’s failure to review allergen, ingredient, storage, or food safety information that has been made available before purchase and/or on the product packaging.
7. No Medical or Health Claims
Our products are sold as confectionery and/or mint candy products.
Any product descriptions, marketing content, social media content, or website content are provided for general product information and brand communication only.
Unless clearly stated and legally permitted, we do not make medical, therapeutic, nutritional, dental, digestive, mental health, or disease-related claims about our products.
Our products are not intended to diagnose, treat, cure, or prevent any disease, condition, or health issue.
8. How the Contract Is Formed Between You and Us
After placing an order, you may receive an email acknowledging that we have received your order. This does not necessarily mean that your order has been accepted.
Your order is an offer to buy the products listed in your order. All orders are subject to acceptance by us.
A contract between you and us is formed when we accept your order and/or send you confirmation that the products have been dispatched.
The contract will relate only to the products that have been confirmed as accepted or dispatched. We are not obliged to supply any products that have not been accepted or dispatched.
We may refuse, cancel, or refund an order where:
- a product is unavailable;
- payment is not authorised or is reversed;
- delivery information is incomplete or incorrect;
- fraud, misuse, or suspicious activity is suspected;
- there has been an obvious pricing or product information error;
- delivery to the requested address is not available; or
- we are unable to fulfil the order for reasons outside our reasonable control.
9. Availability
All products are subject to availability.
We try to keep stock information accurate, but stock levels may change. If a product becomes unavailable after you place an order, we may contact you to offer a replacement, waitlist option, cancellation, or refund.
We reserve the right to limit quantities of any product, refuse bulk orders, or cancel orders that appear to be placed for unauthorised resale.
10. Price and Payment
All prices are shown in euro (€) and include VAT where applicable.
Our VAT number is IE4424958AH.
Delivery charges, if applicable, will be shown at checkout before you place your order.
Prices may change from time to time, but changes will not affect orders that have already been accepted by us.
We take reasonable care to ensure that prices are accurate. However, errors may occasionally occur. If we discover an obvious error in the price of a product you ordered, we may contact you to confirm whether you wish to continue with the order at the correct price or cancel the order.
We are not required to supply a product at an obvious incorrect price where the error could reasonably have been recognised as a mistake.
Payment must be made at checkout using one of the payment methods available on the website. We may accept payment by debit card, credit card, PayPal, Shop Pay, Apple Pay, Google Pay, or other payment methods shown at checkout.
Payment processing is handled by third-party payment providers. We do not store full payment card details.
Orders will only be processed once payment has been authorised. If payment fails, is declined, or is reversed, we may cancel the order.
11. Import Duties and Taxes
We currently deliver within Ireland only.
We are working on offering delivery within the European Union in the future.
If we later offer delivery outside Ireland and/or outside the European Union, orders may be subject to import duties, taxes, customs charges, clearance fees, or local charges in the destination country.
Where applicable, these charges are the responsibility of the customer. We do not control these charges and cannot predict their amount.
Customers are responsible for complying with the laws and regulations of the country to which the products are delivered.
12. Delivery
We currently deliver within Ireland only.
Estimated dispatch time is usually up to five working days after order confirmation, unless otherwise stated.
Estimated delivery time within Ireland is usually around three working days after dispatch.
Delivery times are estimates only and are not guaranteed.
Delivery fees are shown at checkout before the order is placed.
Delivery may be delayed during busy periods, sales periods, public holidays, Christmas, severe weather, courier disruption, postal disruption, supply chain issues, technical issues, or other circumstances outside our reasonable control.
If we cannot deliver within 30 days of accepting your order, or within any longer period agreed with you, you may have the right to cancel the order and receive a refund.
If your order is significantly delayed and you no longer wish to receive it, please contact us as soon as possible through the contact form so we can review the situation.
We are not responsible for delays caused by events outside our reasonable control, but this does not affect your statutory consumer rights.
13. Incorrect Address, Failed Delivery, and Refused Packages
Customers are responsible for providing complete and accurate delivery information at checkout.
If you notice that your delivery address is incorrect, please contact us immediately through the contact form. We cannot guarantee that address changes can be made after an order has been processed or dispatched.
If a package cannot be delivered due to an incorrect or incomplete address, failure to collect, refusal of delivery, or another issue caused by the customer, the package may be returned to us.
If the package is returned to us, we may offer either re-delivery or a refund, depending on the condition of the returned product.
Additional delivery charges may apply for re-delivery.
If a returned food product cannot be resold for hygiene, safety, or quality reasons, we may deduct reasonable costs from any refund, unless the issue was caused by us or by the courier.
14. Risk and Ownership
The products will be at your risk from the time they are physically delivered to you or to a person nominated by you to receive them.
Ownership of the products passes to you once we have received full payment and the products have been delivered.
15. Consumer Right of Withdrawal / Cooling-Off Period
If you are buying as a consumer online, you generally have the right to cancel your order within 14 days of receiving the goods. This is also known as the right of withdrawal or cooling-off period.
To exercise this right, you must contact us through the contact form within 14 days of receiving your order and clearly tell us that you wish to cancel.
Customers should not rely on Instagram messages for cancellation or return requests unless we expressly confirm that the request has been received and accepted through that channel.
Customers should keep a copy, screenshot, or confirmation record of any message submitted through the contact form.
You then have a further 14 days to return the products to us. The return address and return instructions will be provided after you contact us.
Because our products are food products, returned products must be:
- unopened;
- unused;
- sealed, where applicable;
- in their original packaging;
- in a condition suitable for resale; and
- returned with reasonable care.
We cannot accept returns of products that have been opened, unsealed, used, damaged after delivery, or made unsuitable for resale for health, hygiene, food safety, or quality reasons.
Unless the product is faulty, damaged, incorrect, or not as described, the customer is responsible for the cost of returning the product.
Refunds will be processed after we receive the returned product or after you provide evidence that the product has been sent back, subject to inspection of the returned product.
Nothing in this section affects your statutory consumer rights.
16. Damaged, Faulty, Incorrect, or Missing Products
If your order arrives damaged, faulty, incorrect, or incomplete, please contact us as soon as possible through the contact form.
Please include your order number and a clear description of the issue so we can review it properly. We may ask for further information where reasonably needed to assess the issue.
Depending on the circumstances, we may offer a replacement, refund, partial refund, or another appropriate solution.
Nothing in these Terms affects your statutory consumer rights.
17. Refunds
Where a refund is due, we will usually refund you using the same payment method you used for the original purchase, unless we agree otherwise.
For valid withdrawal/change-of-mind returns, refunds will be processed in accordance with applicable consumer law after we receive the returned product or receive evidence that it has been sent back, subject to the product being unopened, unused, and suitable for resale.
Where required by applicable consumer law, we will refund the standard delivery charge paid for the original order. We do not refund any additional delivery costs chosen by the customer above our standard delivery option, unless required by law.
For faulty, damaged, incorrect, missing, or not-as-described products, we will review the issue and provide the appropriate remedy required by law. This may include a replacement, refund, partial refund, or another appropriate solution depending on the circumstances.
Return delivery costs are the customer’s responsibility unless the product is faulty, damaged, incorrect, not as described, or unless otherwise required by law.
18. Promotions, Discount Codes, and Offers
From time to time, we may offer promotions, discount codes, giveaways, bundles, free delivery offers, or other special offers.
These offers may be subject to additional terms, expiry dates, stock limits, order limits, location restrictions, or usage restrictions.
Discount codes cannot be exchanged for cash and may not be applied retrospectively to previous orders.
Unless stated otherwise, only one discount code may be used per order.
We reserve the right to withdraw, amend, refuse, or cancel a promotion where there is misuse, fraud, error, technical issue, or breach of the promotion terms.
19. Gift Cards
We do not currently offer gift cards.
If we offer gift cards in the future, separate gift card terms may apply, including expiry dates, redemption rules, refund restrictions, and usage limits.
20. Subscriptions and Pre-Orders
We do not currently offer subscriptions or pre-orders.
If we offer subscriptions, repeat orders, waitlists, or pre-orders in the future, separate terms may apply, including payment timing, cancellation rights, renewal rules, estimated delivery dates, and refund rules.
21. User-Generated Content, Reviews, and Social Media
If you tag us, mention us, submit a review, send us content, or otherwise share content relating to BreezyBlitz, you confirm that the content is your own and does not infringe the rights of any third party.
By sharing or submitting content to us, you give us permission to view, repost, share, publish, or feature that content on our website, social media, marketing materials, email campaigns, advertisements, or other brand channels, unless you clearly tell us otherwise.
We may remove, refuse, or stop using content that we consider unlawful, offensive, misleading, inappropriate, infringing, abusive, or inconsistent with our brand.
If you are a creator, influencer, affiliate, contractor, or paid collaborator, separate written terms may apply.
22. Intellectual Property Rights
All content on this website belongs to Breezy Blitz Limited or its licensors, unless stated otherwise.
This includes, but is not limited to:
- the BreezyBlitz name;
- the BreezyBlitz Mints name;
- logos;
- product names;
- product photography;
- packaging design;
- graphics;
- website text;
- videos;
- campaign content;
- layout and design;
- illustrations; and
- other brand assets.
You may view website content for personal, non-commercial use only.
You may not copy, reproduce, modify, distribute, sell, scrape, imitate, publish, licence, or commercially exploit any part of our website, branding, or content without our prior written permission.
Nothing in these Terms gives you any ownership rights in our intellectual property.
23. Privacy and Data Protection
We collect and use personal data in accordance with our Privacy Policy.
This may include personal data needed to:
- process and deliver orders;
- take payment;
- respond to customer enquiries;
- manage returns, refunds, and complaints;
- send order updates;
- send marketing communications where permitted;
- run campaigns and promotions;
- improve our website and services;
- prevent fraud and misuse; and
- comply with legal obligations.
Customers should read our Privacy Policy for full details about what personal data we collect, how we use it, who we share it with, how long we keep it, and what rights customers have under data protection law.
24. Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function. Other cookies may be used for analytics, personalisation, advertising, marketing, or performance tracking, subject to consent where required by law.
Non-essential cookies should only be used where the user has given valid consent through our cookie banner or cookie settings.
Users can manage or withdraw cookie consent through the cookie settings on the website, where available.
More information is available in our Cookie Policy.
25. Third-Party Links and Services
Our website may contain links to third-party websites, platforms, payment providers, delivery services, social media platforms, or other external services.
We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.
Use of third-party services may be subject to separate terms and privacy policies.
26. Written Communications
By using our website, you agree that communication with us will mainly be electronic.
We may contact you by email, through notices on our website, through checkout communications, through Instagram for general enquiries where appropriate, or through other contact details you provide to us.
For contractual purposes, you agree that electronic communications satisfy any legal requirement that communications be in writing, where permitted by law.
This does not affect your statutory rights.
27. Notices
Notices from you to us should be sent through the contact form available on our website.
For general enquiries, customers may also contact us through our official Instagram account. However, Instagram messages should not be used for formal notices, cancellations, returns, complaints, or legal requests unless we expressly confirm otherwise.
Customers should keep a copy, screenshot, or confirmation record of any message submitted through the contact form.
We may send notices to the email address or postal address provided by you when placing an order, or by posting notices on our website.
Notices sent by email will be treated as received 24 hours after sending, unless we receive a delivery failure notice.
28. Our Liability
We warrant that products purchased from us will conform to the contract, be as described, and meet the standards required by applicable consumer law.
We do our best to keep the website accurate, available, and secure. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from technical issues.
To the fullest extent permitted by law, we are not responsible for:
- indirect losses;
- loss of profit;
- loss of business;
- loss of opportunity;
- loss of data;
- loss caused by website downtime;
- delays caused by third-party delivery providers;
- losses caused by events outside our reasonable control; or
- losses caused by your misuse of the website or products.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for:
- fraud or fraudulent misrepresentation;
- death or personal injury caused by negligence;
- breach of statutory consumer rights;
- defective products where liability cannot legally be excluded; or
- any other liability that cannot be excluded or limited under applicable law.
Nothing in these Terms affects your statutory consumer rights.
29. Events Outside Our Control
We are not responsible for delays or failure to perform our obligations where this is caused by events outside our reasonable control.
This may include, but is not limited to:
- courier or postal disruption;
- strikes or industrial action;
- severe weather;
- natural disasters;
- fire, flood, or accident;
- epidemic or public health disruption;
- supply chain issues;
- customs delays;
- technical failures;
- cyber incidents;
- public holidays;
- government actions or restrictions; or
- any other event outside our reasonable control.
If such an event affects your order, we will try to contact you and take reasonable steps to minimise the delay.
30. Transfer of Rights and Obligations
The contract between you and us is binding on you and us, and on our respective successors and assigns.
You may not transfer, assign, charge, subcontract, or otherwise dispose of your rights or obligations under a contract with us without our prior written consent.
We may transfer, assign, subcontract, or otherwise deal with our rights or obligations where this does not reduce your rights under these Terms or under applicable law.
31. Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be treated as removed to the minimum extent necessary.
The remaining parts of these Terms will continue to apply.
32. No Waiver
If we do not enforce any part of these Terms immediately, this does not mean that we have waived our right to enforce it later.
33. Entire Agreement
These Terms, together with any policies referred to in them, form the entire agreement between you and us regarding purchases made through our website.
Nothing in these Terms limits or excludes liability for fraud, fraudulent misrepresentation, or any other liability that cannot legally be limited or excluded.
34. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, website, products, services, legal obligations, or operating practices.
The version of the Terms available on the website at the time you place your order will apply to that order.
You should review these Terms before placing an order.
If changes are required by law or a competent authority, they may apply immediately or to existing orders where legally required.
35. Governing Law and Jurisdiction
These Terms and any contract for the purchase of products through our website are governed by the laws of Ireland.
The Irish courts will have jurisdiction over disputes relating to these Terms or any order placed through our website.
If you are a consumer living in another EU country, you may also have the benefit of mandatory consumer protection rights under the laws of your country of residence, where those rights apply.
36. Contact
For questions about these Terms, an order, delivery, return, complaint, or product issue, customers should contact us through the contact form available on our website.
For general enquiries, customers may also contact us through our official Instagram account. However, order-related requests, cancellations, returns, complaints, or legal notices should be submitted through the contact form so that we can properly identify and process the request.
Customers should include their order number, full name, and a clear description of the issue where relevant.
Customers should keep a copy, screenshot, or confirmation record of any message submitted through the contact form.